This is a document that appears to be in use.
The “there was an error opening this document pdf” is a general error that can be found in many different files.
Milan Stanojevic is a writer who lives in Belgrade, Serbia.
Windows & Software Expert
Milan has been fascinated by computers since he was a youngster, and this has led him to be interested in all PC-related technology. He worked as a front-end web developer before joining WindowsReport. Continue reading
21st of April, 2022
Publish date: August 2020
- Due to its adaptability, PDFs are a popular file format among users.
- When attempting to access particular PDF documents, several people report experiencing problems.
- We’ll show you how to address the problem today. For PDF files, there was an issue opening this document.
- See below for a list of all potential problems associated with this error and what you can do to resolve them.
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Occasionally, you may come across This document could not be opened because access was denied. This problem might be aggravating since you won’t be able to access the requested document, but there is a solution.
When attempting to read PDF files on your PC, you may run into problems. Here are some of the most frequent concerns that customers have reported:
- When you open a PDF in Adobe Reader, you may see an access refused message. This may happen if you have Protected Mode set in Adobe Reader. Simply turn off this functionality, and the issue should be resolved.
- There was a difficulty reading this document(57) – There was an issue opening this document. This issue might be caused by your antivirus program, but you can temporarily solve it by deactivating it.
- Acrobat Reader DC is a program that allows you to view documents in Adobe This document could not be opened due to an error. access is restricted – This problem may occur with Acrobat Reader DC on occasion. To resolve the issue, upgrade your reader to the most recent version and see if it helps.
What should I do if the document won’t open?
- Adobe Reader should be installed again.
- Attempt using a different PDF reader.
- Make sure your antivirus is up to date.
- Install the most recent Adobe Reader updates.
- In Adobe Reader, turn off Protected Mode.
- Move the PDF file to a new location.
- Attempt to open the PDF file directly.
- Remove any personal information and attributes from the file.
- Turn off the Preview panel.
1. Adobe Reader should be installed again.
Sometimes If your Adobe Reader installation is corrupted, the message “There was an issue opening this document access forbidden” will show. This may be a major issue, particularly if your chosen PDF viewer is Adobe Reader.
To fix this problem, some users are suggesting to Adobe Reader should be installed again. completely. There are several ways to do that, and while you can uninstall Adobe Reader as any other application, we suggest a different method.
If you want to thoroughly uninstall a program and remove all of its files and registry entries, we recommend utilizing specialized software like CCleaner.
You may remove Adobe Reader and then erase registry entries connected with it using this program, making it seem as if the application was never installed.
Now all you have to do is download the most recent version of Adobe Reader and see whether the issue persists.
2. Attempt using a different PDF reader.
If you continue to get If you get an access denied error while opening this document in Adobe Reader, you may be able to solve the issue by switching to a different PDF reader.
Apart from Adobe Reader, there are several excellent PDF readers, and if you’re seeking for a new application to read PDF files, we highly recommend Icecream PDF Editor.
It’s light and quick, but most importantly, it does exactly what it’s supposed to do, which is pretty much all that counts.
This PDF viewer is simple to use and has a similar user interface as Adobe Reader, so the transfer will be seamless. It also provides straightforward editing capabilities, allowing you to handle all PDF-related tasks in one spot.
3. Make sure your antivirus is up to date.
If you continue to get If you get an access forbidden warning because there was an error opening this document, it’s conceivable that the issue is caused by your antivirus software.
This problem might arise because of antivirus settings, or because the antivirus merely labels the file as possibly hazardous and prevents you from viewing it.
If this occurs, be sure you turn off any antivirus software and try again. Additionally, you may want to try turning off your antivirus completely and seeing if it helps.
If this isn’t enough, you’ll have to uninstall your antivirus altogether from your computer.
Even if you opt to disable your third-party antivirus, Windows Defender will keep you secure, so there’s no need to be concerned. Check whether the issue persists after you’ve removed your antivirus.
You may try installing a different antivirus if you feel like you need more protection. Some of the finest antivirus programs for Windows 10 and 11 can safeguard your computer without interfering with other programs.
4. In Adobe Reader, turn off Protected Mode.
- Adobe Reader should now be open.
- Now go to the Edit > Preferences > Security (Enhanced).
- Uncheck Check the Enable protected mode at startup box.
Protected Mode may also be turned off by editing the registry. If you’re a network administrator who can’t change the settings on each PC individually, this is beneficial. Simply follow these instructions to do so:
- Enter regedit by pressing Windows Key + R. Now hit Enter or OK to continue.
- Change the value of bProtectedMode to 0 or 00000000 in the HKEY CURRENT USERSoftwareAdobeAcrobat Reader10.0Privileged entry when Registry Editor starts.
When attempting to read specific PDF documents, users have reported that the message “There was an issue opening this document access forbidden” appears in Adobe Reader. Protected Setting mode in Adobe Reader is frequently to blame for this problem.
This is a valuable feature since certain PDF documents may contain dangerous content, so having it enabled is a smart idea.
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However, this feature may sometimes cause an error notice to display, so it’s best to turn it off for the time being.
The Protected Mode function will be removed as a result, and you will be able to read PDF documents without any problems. Remember that removing this functionality may expose you to security risks, so only use this workaround with PDF files from trusted sources.
5. Move the PDF file to a new location.
The notice There was a difficulty opening this document access denied might display if the path to the PDF file you’re attempting to read is too lengthy, according to users.
Users recommend moving the PDF file that is causing the error to a different folder to resolve the problem.
Simply drag the PDF file to your Desktop or, better yet, to a root directory like C: or D:. If the file opens in a different place, it suggests the file path was too lengthy, which created the problem.
Unfortunately, the only option to resolve this issue is to relocate the problematic PDF files to a new directory, after which they should function normally.
6. Attempt to open the PDF file directly.
If you attempt to open a PDF file straight from your email client, the warning “There was a problem opening this document access forbidden” may occur.
It’s possible that there are some compatibility difficulties between your email client and PDF reader, resulting in the error notice.
However, you may easily resolve the problem by immediately accessing the PDF file. Simply save the PDF file from your email client or locate its storage location and execute it from there.
This isn’t a long-term solution, but it’s a good workaround, so it’s worth a go.
7. Remove any personal information and attributes from the file.
- Choose Properties from the menu when you right-click the faulty PDF file.
- Select Remove Properties and Personal Information from the Details tab.
- Select Make a clone of the original, but delete all potential characteristics before clicking the OK button.
Sometimes Due to the attributes and personal information saved in the PDF file, the notice “There was a problem opening this document access forbidden” may appear.
You may correct this by deleting the personal data from the PDF file.
After then, a clone of the file will be made without any properties or personal information, and you should be able to access it without any problems.
You may even erase any personal information from the original file if you like, although creating a duplicate is typically the safest option.
8. Turn off the Preview window.
- Open the folder in which the faulty PDF file is located.
- Go to the View tab and check sure the Preview pane option isn’t turned on.
Occasionally, you may come across If the Preview pane in File Explorer is active, you’ll get an error notice that says “There was an issue opening this document access forbidden.”
This may be an annoyance, and disabling the Preview window is one method to get rid of the error notice.
The Alt + P keyboard shortcut may also be used to rapidly deactivate the Preview window. The problem notice should go away after you deactivate the Preview window.
9. Install the most recent Adobe Reader updates.
If the access denied message persists occurring after there was a mistake opening this document, the issue might be caused by a bug in Adobe Reader. These types of issues may arise, and if they do, it’s a good idea to upgrade Adobe Reader to the most recent version.
Simply use Adobe Reader to check for updates and install any that are available. Check whether the issue persists after the updates have been deployed. Many people stated that upgrading Adobe Reader to the current version cured the issue, so give it a go.
For the common user who just wants to read a PDF file, the notice There was an error opening this document access forbidden may cause a slew of issues. However, one of our solutions should be able to help you with this problem.
Check visit our dedicated PDF area for additional PDF-related information.
Do you want to learn how to solve a computer problem? Take a look at the articles in our Fix area.
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